Try and give as much notice as possible. At first, only parents/guardians and immediate family members are allowed. Requests for additional visitors will be considered at the young person’s next Placement Planning Meeting (PPM).
All adult visitors (over 18 years of age) must bring photo I.D. e.g. drivers’ licence or passport. Only people named on the booking form will be allowed into the visit.

Park your car in the visitors’ car park. Walk through the green gate and go to main front door of the reception building. Give your name and ID to the reception staff. You will be issued with a Visitors Pass. You will then be greeted by a member of the Visiting Staff and brought to the waiting area where you will be asked to place all your belongings in a secure locker.

When visiting Oberstown, you will be required to pass the security screening. Please note, the onus is on the visitor to pass all aspects of this screening process. In order to assist with the screening process, please be mindful of the clothing you wear. Clothing with high volume of metal is likely to activate the walk through metal detector and this may, in turn, lead to restrictions on the type of visit offered or even cancellation of the visit.

Visits may be screened (visitors and the young person sit either side of a transparent screen), fully supervised or partly supervised if there are any concerns arising from past visits. This may also be the case if there was an attempt during a past visit to pass a prohibited or banned article or substance to the young person, or if there was unacceptable behaviour. This decision is at the discretion of the campus manager/director.

Your visit will be stopped immediately if your behaviour or the behaviour of the young person you are visiting is a cause for concern or not acceptable. You will not be allowed to resume visits until you meet with a unit manager to resolve any issues. If you have any questions not answered here, please contact us.

Each young person arriving at Oberstown is given an introduction to life on campus by care staff and is given a copy of Information for young people, a reference resource covering the key points they need to know about Oberstown.